Anthem Blue Cross may have violated state law more than 700 times in part by dragging its feet in paying claims and responding to state regulators, state Insurance Commissioner Steve Poizner said Monday.
Among the complaints Anthem Blue Cross allegedly racked up from 2006 through 2009 are 277 instances of failure to pay claims in 30 days; 143 instances of failure to respond to the Department of Insurance's queries in reasonable time; 66 instances of misrepresenting facts or policy provisions to customers; 25 instances of failure to pay interest on unreimbursed claims; 22 instances of making unreasonably low settlement offers; 21 instances of failure to pay or contest a claim within 30 days; and 178 instances of miscellaneous delays and other claims-handling violations.
|
