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Berkeley health professors call for increased doctor accountability and interconnectedness
Posted by: Spencer Pahlke
April 02, 2008
Topic: California Malpractice Unfairness
Stephen Shortell and Sara Singer, both professors of public health at the UC-Berkeley School of Public Health, wrote an interesting piece in a recent issue of the Journal of the American Medical Association (JAMA). Their point: to improve medical care, we need more accountability and a broader view of the medical field, one that takes input from all sorts of sources. In my mind, one of those sources is the deterrent effect of medical malpractice lawsuits.
(Before starting, I should point out that there is little lost love between the attorneys of injured people (like us) and the American Medical association (AMA). In 1986, the AMA and the American Counsel of Engineering Companies joined to found the American Tort Reform Association, which has excelled at stripping away the right of recovery from injured people.)
Shortell's and Singer's article is entitled, Improving Patient Safety by Taking Systems Seriously. To start the article, they throw out these sobering statistics: 98,000 patients die from preventable errors each year, with 270 dying every day due to hospital-acquired infections. The sources for these statistics are the Institute of Medicine and Centers for Disease Control-hardly fringe sources of information.
Shortell and Singer diagnose the problem with modern medical care by concluding that it fragments treating physicians and staff into differentiated units instead of cohesive components of a larger whole. Instead of working as teams, with sufficient communication and support, healthcare professionals are detached from one another. As the authors explain, places doctors in "functional silos;" indeed, "traditionally, it has been easier to think about hospitals and other delivery settings as a collection of departments rather than as a fully linked process of care." The result? The aforementioned 98,000 preventable deaths every year.
While the diagnosis might be correct, Shortell's and Singer's prescribed solution falls short of one of its logical conclusions. The authors point out that the system needs more accountability for persons who make mistakes, more reporting of medical mistakes, and even points out that both external and internal forces are necessary to shift the focus from separate compartments to an interconnected web of care. Adding up these parts, it seems that one conclusion must be that medical providers-like all other individuals-should be held accountable for their mistakes before a jury, especially if that mistake has maimed or killed a patient. Strangely, the authors make no mention of medical malpractice or how its deterrent effects have been hamstrung by California's anti-patient MICRA law.
It seems to me that true correction of the system must have as one of its parts fair medical malpractice laws that give the medical system useful feedback on how to alter its provision of care.

